Dialogic1 Year Direct Support (Value Plan) for Cantata by Dialogic ® ( Formerly Brooktrout ® ) TR1034-P2-2L-R HALF This “Value” Direct Support Plan provides the purchaser with business-hour (8-5 M-F EST) direct support for the Dialogic TR1034-P2-2L-R HALF. This Value Plan includes direct support ONLY. This is not The Standard Plan which includes both direct support AND product advance replacement. This plan covers installation, configuration, deployment, and maintenance(software) of the product. This plan does NOT cover application support; Please see your reseller, integrator, or application manufacturer for application support. Three year contracts must be bought at the time of purchase. One year contracts may be purchased at any time.
Mfgr Part#: 901-004-05-1V
Ai-LogixSmartTAP NGX1600-EH PCI Express Digital Station Recorder 16-Channel Base Card (Express Version). The NGX is designed for tapping behind a proprietary TDM PBX. Residing between the PBX and agent phones, the SmartWORKS NGX's high impedance receivers record both sides of a call without interrupting service. The NGX is available in 8,16,and 24 port configurations. The SmartWORKS API supports a total of 512 channels per system. As a result, the SmartWORKS NGX is ideal for low to high-density environments.
Mfgr Part#: 9100700002
