C. Dockens:
All things being equal, it is great
customer service and patience like you have been giving me that will
influence my decision to go with your company. Keep up the good work!
R. Newton:
If you ever have need of a
customer reference, let me know. I would give you and your company a GLOWING
REFERENCE. I have been extremely pleased with the level of support and
service you have given me.
D. Koz:
The support staff at
TrueData are exceptional. We have purchased a couple telephony servers and
Brett Palenscar at TrueData was always able to supply a quick and accurate
resolution on any issue we had. The TeleVantage system is by far the
absolute best piece of software I have encountered. Our IT guys cringe every
time I quote them the uptime on our telephony system! TeleVantage combined
with the service and support of TrueData are the only combination we would
consider using.
P. South:
Your attention to this
detail and the timeliness of your assistance was and is greatly appreciated.
It was a pleasure to work with your personnel who were as well very
attentive to the details.
R. Covington:
I really appreciate you going the extra
mile to get this to me in time.
Many vendors would have
taken the "easier to get forgiveness than permission" approach, and just
shipped it on Friday for Monday delivery. You got this order as a direct
result of your outstanding customer service last time!
D. H.:
Not
sure why we used A******* before.
C. Nikkel:
So far it’s been a
pleasure working with True Data. The prices have been very competitive and
the service has been top notch! I’m looking forward to a long business
relationship.
C. Cook:
I had occasion to use your TeleVantage
support services yesterday. Mike Tyo went above and beyond with excellent
support. I am grateful for his perseverance and could really appreciate his
skill with not only Dialogic hardware and TeleVantage software, but his
technical skills in general.
An upgrade to our
TeleVantage is in our near future, and because of Mike's exceptional
service, we will certainly use True Data Technology as our VAR.
R. Reynolds:
Nice to know we can depend
on you guys to get us things when we need them….
C. McGuirk:
Thanks for all the help and quick shipments. Dealing with you has been more
efficient than dealing with a local vendor less than an hour away.
M. Guffey:
Thanks for all of your
assistance and support in not only resolving our software issues, but your
quick and efficient support as well. It is a pleasure working with you.
T. Jakusz:
Just
want to let you know that we
(EBC) have been very happy with
TrueData's and your level of service and responsiveness.
R. Russo:
I want to personally thank
you for all your time & effort on Fri - it was greatly appreciated and will
always be remembered! Your service is the best!
T. Webster:
Thanks Brett...it has been
an absolute pleasure working with you.
M. Anderson:
I've to tell you - you're
awesome with this system! Thanks again sir - I'm very grateful that you're
there for us!
C. Muecke:
I've been raving about
you! I look forward to working with you, you have been wonderfully helpful.
M. Wamsley:
I've been very happy with
all that you have done. Couldn't ask for more.
G. Brown:
THANK YOU! You guys are
the bomb!
A. Schiller:
I bow my headset to you.
J. Schaefer:
You seem to be the only
person in this country that knows anything about this software. I'm
trying. I will let you know if it happens again. Thanks Brett!
Q. Ahrens:
We pride ourselves on
providing excellent support for our clients, and it is a pleasure when we
receive the same from our vendors - keep up the great work!
J. Veazey:
You are still my hero!
Thanks for all your help bud...Me and Jack Daniels will be happy to party
with you one of these days.
J. Hernandez:
Thanks a lot; you are a
tremendous asset to your company.
W. Lehmenkuler:
Thank you for making everything so easy.
D. Bramble:
Once again, Brett to the
rescue!! Thank you very much!
B. Dean:
I just wanted to let you
know that I really appreciate the efforts you personally put out to help us
with our phone system. I always know that if we call you we will get the
straight scoop.
R. Glover:
D4PCI ordered from your
company. Your placement on google.com and your excellent customer support
(i.e. your emails) got the sale. I look forward to doing business with your
company for any future telecom needs.
L. Ralston:
I really appreciate your
help. It’s always a bright spot when someone offers to help and actually
follows through on it.
M. Landman:
Thanks you for all of your
help over the past few years. It has been invaluable.
Mubashir Mian:
My experience with your company and your
product has been extremely satisfactory. When I was doing my web research,
yours was the only site that clearly mentioned pricing. So I called you guys
up. Then I got to talk to you a couple of times. Working with you was a
pleasure. You know your product so well that it's hard not to trust your
suggestions and explanations. A few weeks ago the TeleVantage system showed
up in our office. I was going to have a systems engineer install it and
setup everything. After the cards were installed in the box, one of our VPs
started playing with the Admin software on the system. In one hour, he had
the whole thing configured and operational. Unbelievable. I am extremely
happy with my system. In fact I soon plan to discard my other PBX and get an
addon board on this one.
Jesse Lund:
You guys are the reason we stuck with TV
for so long. Your ability to quickly answer support questions speaks volumes
to your dedication to your customers.
Stephen
Schneider:
Working with True Data is great. You guys
were extremely helpful when we purchased the system, and have always been
there for support whenever we needed you. One thing that really impressed
us. We added another card with 8 more users. We figured to run into the
usual flurry of unforeseen problems and spend the night working on the
server. Nope. Dropped in the card, entered the new license numbers, and BAM,
we were up and running. Very impressive. We are very happy with TeleVantage
and True Data.
Marc Wilden:
I'll give you some feedback -- you guys do
a GREAT job.
Adam Schran:
We have been very satisfied with
TeleVantage and your assistance with the product for the minor issues that
have come up. The package is amazing and met our needs dead on.
Bob Martin:
We've been very pleased both with our
TeleVantage system and the support that we needed to get it properly
configured. Both the server and the software are very stable, allowing us to
focus on our business. And your support has been excellent, especially how
True Data helped us obtain the latest release of the software. I would
highly recommend both the product and your company to anyone who wants to
listen!
