The award-winning ViewPoint user interface requires minimal end-user training, and can be easily customized to personalize every customer interaction.
So what does Wave ViewPoint offer to a growing business?
Streamlined Collaboration: Empower employees with the combination of strong presence management and secure messaging to speed up decision making processes and response times. Integrated softphone allows for secure remote calling and can save money by routing voice traffic through Wave IP.
Expanded Coverage: Maximize your ability to orchestrate more sales and service coverage with increased visibility into availability of remote sales and service staff located in multiple times zones. Extend service hours and create premium service offerings by routing calls based on the availability of remote staff members.
Improved Reach-ability: Use a single number to reach any staff member regardless of location . Improve incoming call experience with multiple call handing settings and the ability to designate frequent or important contacts to a “Favorites” listing.
Recordings: are securely stored on your Wave IP system and delivered as a voicemail message or via email.
Security: Securely extend unified communication capabilities beyond corporate boundaries. Eliminate risks inherent with IMInstant Messaging (IM) communications with secure messaging and content tagging for key words and phrases to be identified, removed, or blocked entirely from mobile IM sessions.
Talent Retention: Keep high-value employees with a flexible work environment that inspires healthy life/work balance and reduces stress.
The True Data Advantage
We know you can buy from anyone and we appreciate that you are purchasing from us. Unlike most internet companies, we actually support the products we sell and have for 20 years. We have direct relationships with and certifications from the manufacturers. It’s not just a “download” from some distributor’s “online” catalog. Your sales rep at True Data is trained to both sell you the correct product and support your installation.
Dialogic - Brooktrout - Diva - NMS
True Data is Dialogic's largest Domestic VAR and Integrator.
Polycom - Spectralink
Trained and Certified for the highest level of sales & support including Video Conferencing & Video Telephony.
True Data is one of only two domestic VAR's authorized to sell the products WITHOUT a support pack. Why? Because Audiocodes knows we are much more than an "Internet Reseller".
Vertical Communications & Telephony Systems
True Data is a Platinum Partner for both Wave and TeleVantage.
Certified and an Original Equipment Manufacturer since 2002