The Wave Contact Center Agent license allows contact center agents to be members of contact center queues as well as provides customers with all the call routing, queuing and supervisory capabilities in the Wave Contact Center application.
A Wave Contact Center Agent license is required for each agent or supervisor that is a member of a contact center queue. Licensed agents and supervisors can be members in an unrestricted number of contact center queues.
The True Data Advantage
We know you can buy from anyone and we appreciate that you are purchasing from us. Unlike most internet companies, we actually support the products we sell and have for 20 years. We have direct relationships with and certifications from the manufacturers. It’s not just a “download” from some distributor’s “online” catalog. Your sales rep at True Data is trained to both sell you the correct product and support your installation.
Dialogic - Brooktrout - Diva - NMS
True Data is Dialogic's largest Domestic VAR and Integrator.
Polycom - Spectralink
Trained and Certified for the highest level of sales & support including Video Conferencing & Video Telephony.
True Data is one of only two domestic VAR's authorized to sell the products WITHOUT a support pack. Why? Because Audiocodes knows we are much more than an "Internet Reseller".
Vertical Communications & Telephony Systems
True Data is a Platinum Partner for both Wave and TeleVantage.
Certified and an Original Equipment Manufacturer since 2002