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Vertical Wave ViewPoint

Vertical Wave ViewPoint

Vertical Wave ViewPoint named recipient of 2013 Innovation Award by Internet Telephony Magazine

ViewPoint Mobile App

Award winning Vertical Wave ViewPoint Vertical's ViewPoint Mobile application brings Wave IP's award-winning unified communications feature set to your smartphone and other mobile devices. Now all of your employees have the ability to be 100% mobile with simple, secure access to the same rich functionality of your enterprise communications systems.

ViewPoint Mobile's intuitive user interface gives you the ability to access the same key features and tools...

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Vertical Wave ViewPoint named recipient of 2013 Innovation Award by Internet Telephony Magazine

ViewPoint Mobile App

Award winning Vertical Wave ViewPoint Vertical's ViewPoint Mobile application brings Wave IP's award-winning unified communications feature set to your smartphone and other mobile devices. Now all of your employees have the ability to be 100% mobile with simple, secure access to the same rich functionality of your enterprise communications systems.

ViewPoint Mobile's intuitive user interface gives you the ability to access the same key features and tools available on your desktop, regardless of your location. And because ViewPoint Mobile is built right into the core Wave platform, every business communication inside and outside of your firewall is logged and routed back through your corporate network to keep business calls where they belong.

ViewPoint Mobile is compatible with all Apple iPhone, iPod Touch and iPad devices that support iOS 4.3 and above, as well as Android devices running 2.3 and above. Wave IP Version 3.0 featuring ViewPoint Mobile is available as a free download for all Wave IP communications systems. Call now at 800-331-3307 for details.

 

A whole new ViewPoint on mobility

Wave ViewPoint Mobile – the only mobility application that comes standard – delivers Wave's full suite of advanced integrated applications anywhere you need to be. With ViewPoint Mobile you can:

  • Update your status from anywhere
  • Check availability of co-workers
  • Access personal contacts via ViewPoint
  • Send secure IMs
  • Have a single contact number
  • Tap to talk, transfer or put calls on hold
  • Check voice mail
  • Take notes on and record calls

Get it for free from the Vertical AppMarket.*

*Requires Wave 3.0 Feature Pack 1

Features

Mobilize with ViewPoint Mobile

Simplified Contact Management

  • Single view into corporate directory and personal contacts
  • Personalized “Favorites” list for frequently used contacts

Real-time Presence

  • At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
  • Real-time personal status and availability updates

Enhanced Call Handling

  • Single-number contact for all inbound and outbound calls
  • Personalize call handling based on caller, time of day, favorites  and more
  • Incorporate CRM or other corporate data and provide “context” to every call
  • Effortlessly transfer, conference, record and manage multiple calls
  • Annotate calls in real time with textual notes

Call History and Logs

  • Monitor, track and report mobile call activity
  • Single view of inbound and outbound call activity
  • Secure mobile messaging log and usage reporting

Secure Mobile Messaging

  • Message  co-workers privately and securely
  • Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail

  • Single voice mail box for office and mobile phone messages
  • Respond to important calls first with a consolidated view of pending messages

Call Recording

  • Record any call with a single click, or automatically record all calls
  • Access recorded calls securely through a unified voice mail or email inbox
  • Annotate recordings with textual notes for easy lookup

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