True Data Technology and TeleVantage Systems
Vertical TeleVantage System from Vertical Communications is one of the robust, efficient and full-featured phone systems in use. As a diamond partner of Vertical Communications, True Data Technology extends 100% professional and technical support to Vertical TeleVantage Phone Systems across the world.
Why Choose True Data Technology for TeleVantage Support?
- True Data Technology is the largest dealer of TeleVantage products in the world.
- The support team at True Data Technology is highly professional and easily accessible through online chat. Quick responses can also be obtained by emailing any type of query pertaining to the TeleVantage Phone System to firstname.lastname@example.org or by calling 800-331-3307.
- Emergency support can be extended during weekends or during the wee hours with an additional charge. For this service, users must email their problem with their contact number and a team member from True Data Technology will get in touch as early as possible.
- Configuration, reconfiguration and repair of the Vertical TeleVantage system are all possible through remote services.
- The company has several years of experience in the field and is well aware of all TV dealers in the country. We can therefore assist in getting the dealers onsite in case of any trouble and when users are unable to contact them.
- True Data Technology holds the largest stock of Dialogic products in the US. We can support the TeleVantage Systems with a whole range of Dialogic cards, power supplies and upgrade modules. Toshiba TeleVantage OEM, for instance, is one such system that is widely supported by the team at True Data Technology.
- We offer the special “weekend upgrade” option for the TeleVantage Phone System. In this plan, users can pack their TeleVantage Server and send it to us through a reliable customer service and ensure that it reaches them on Saturday morning. The technical team will have the server loaded and configured in the next 24 hours and revert back the server by Sunday afternoon to the local airport.
- Another interesting plan offered by us is the “remote upgrade” in which a technical expert logs into the TV system remotely, takes a backup of all the files as well as the configuration and re-installs them on a new box in the True Data Technology office. This box is complete with 100% server grade Dialogic hardware and is shipped to the user.
- We do not charge for the Dialogic Cards in case the ones in need match the pre-owned cards that are stocked with them. They can be simple returned back after purchase of the new ones.
- We never recommend the use of generic desktop units or PCs for the new systems that are used to replace the older ones. Dell Poweredge servers are often the expert choice at True Data Technology.
- True Data Technology is a one-stop shop for all kinds of accessories like cables, phones, cards as well as for licenses required to upgrade systems to complete VOIP compatibility.
What do managers at Vertical Communications have to say about True Data Technology?
"True Data Technology, based in Carlsbad, California, is our largest partner in the World. We very much value our partnership with the company, and look forward to our continued success."
Quite clearly, the partnership between Vertical Communications and True Data Technology has presented the business world with a highly stable and complete phone system. A number of top business setups like The Federal Emergency Management Agency (FEMA), Department of Defense and various Fortune 500 companies from across the world are actively using this reliable, cost-effective, functionality-rich TeleVantage System.