Support Plans

When you invest in Polycom Support Services, you are protecting your collaboration investment with ongoing software upgrades and proactive maintenance, maximizing your ROI with improved uptime and usage, and getting peace of mind knowing that you have Polycom's experience, knowledge, infrastructure and resources behind you. By providing fast, effective support and operations management, Polycom gives you the ability to focus on your core business while getting the most from your collaboration solution.

Immersive Telepresence Support and Operations Management Services

Polycom Immersive Telepresence solutions bring geographically dispersed teams together, and Polycom Immersive Telepresence Support Services are no exception, spanning geographies with industry-leading expertise to maximize usage and help your solution perform optimally.

Video & RealPresence™ Platform Support

Polycom and our partners offer three tiers of video conferencing support so you can choose the best level of service for your organization and budget. You decide whether you require dedicated support staff or simply need to augment your internal resources with access to collaboration experts.

Voice Product Support

Whether they use wireless or VoIP solutions, your employees depend on collaboration tools to effectively maintain important relationships. Polycom Voice Product Support Services allow you to maximize uptime, while realizing a predictable cost of ownership.