True Data Technology Remote Support

Reliability. Experience. There is no substitute.

• Dialogic® Installation, Configuration, Training & Troubleshooting
• Audiocodes® Installation, Configuration, Training & Troubleshooting
• Vertical TeleVantage® Installation, Configuration, Training & Troubleshooting
• Vertical Wave® Installation, Configuration, Training & Troubleshooting

Remote Service Advantages

• Immediate Service.  Why wait for a tech to come out to your office when you can get immediate service?
• Low Rates in Small Increments.  With 15-minute incremental billing, we minimize your service costs!
• You can both learn and interact with the tech in "real-time".  Far better than "looking over" his or her shoulder.

Your first 10 minutes are FREE!
Subsequent billing is $43.75/per 15 minute increment.

Program Overview

We have been providing remote support since 2005 and we do it very well. We know you have a business to run, and you want speedy service and as few worries as possible. That's why our customers choose us and stay with us for their remote support services. Our remote support agents are all Vertical and Dialogic Certified Professionals with years of experience. We treat your systems like they are our own. That means that we take the time to ask questions, we're proactive, and we take things seriously. When you call for support, you will get individual attention, not a random voice in a call center. All our technical team members have extensive real-world onsite and remote support experience.

Follow the lead of our many satisfied clients, call True Data Technology first for any of your Vertical or Dialogic sales or support needs. We promise to make you glad you did.

You can reach us toll-free in the U.S. at (800)331-3307.

If you are in Southern California, you can reach us locally in the San Diego Area at (760)710-9000.

True Data is a Vertical Communications® DIAMOND Partner and a Dialogic® Trained and Certified Stocking Partner.

True Data Technology
a Perpetual Communication Peripherals Company
5927 Priestly Drive
Suite 101
Carlsbad, CA. 92009
(760)710-9000

Support Remote Software provided by Citrix(r) GoToMeeting. We encourage that the remote-site admins and principals join the support meetings.